华中农业大学教师主页平台管理系统 Chen Qian--Home--Scientific Research

陈倩

Supervisor of Master's Candidates

Name (Simplified Chinese):陈倩

Name (Pinyin):Chen Qian

Professional Title:Associate professor

Status:Employed

Education Level:With Certificate of Graduation for Doctorate Study

Degree:Doctoral Degree in Management

Business Address:人文楼附楼A227

E-Mail:

Alma Mater:华中科技大学

Teacher College:College of Economics & Management

School/Department:经济管理学院

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Scientific Research

Current position: Home > Scientific Research

Research Field

MORE> Paper Publications

Chen, Q., Jing, Y., Gong, Y., & Tan, J. (2024). Will users fall in love with ChatGPT? a perspective from the triangular theory of love. Journal of Business Research, 186, 114982. (SSCI, JCR 1区，IF:10.969，ABS 3*星，第一作者).
Qian Chen, Yeming Gong, Yaobin Lu, Xin (Robert) Luo. (2024) The golden zone of AI’s emotional expression in frontline chatbot service failures. Internet Research. (online avaliable) (SSCI, JCR 1区，IF: 6.773，ABS 3*星，第一作者).
Qian Chen, Yeming Gong, Mark Keil, Shan Liu, Yaobin Lu. Conceptualization and measurement of voice interaction usability: The development of cooperative principle theory for smart product use. MIS Quarterly (online avaliable) (SSCI A+, UTD24, IS领域TOP 1期刊, IF:7.198, ABS 4*星) （第一作者）.
Li, Y., Li, Y., Chen, Q., & Chang, Y. (2024). Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots. International Journal of Information Management, 76, 102771. https://doi.org/10.1016/j.ijinfomgt.2024.102771 （SSCI, JCR 一区，IF:21）.
Chen Qian, Yin Changqin, and Gong Yeming. (2023). Would an AI chatbot persuade you: an empirical answer from the elaboration likelihood model. Information Technology & People, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ITP-10-2021-0764 (SSCI, JCR 2区, IF:4.4, ABS 3星) （第一作者）.

Patents

Published Books

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