陈倩
Supervisor of Master's Candidates
Name (Simplified Chinese):陈倩
Name (Pinyin):Chen Qian
Professional Title:Associate professor
Status:Employed
Education Level:With Certificate of Graduation for Doctorate Study
Degree:Doctoral Degree in Management
Business Address:人文楼附楼A227
E-Mail:
Alma Mater:华中科技大学
Teacher College:College of Economics & Management
School/Department:经济管理学院
Other Contact Information:
PostalAddress：
Email：
Paper Publications
Qian Chen, Yeming Gong, Yaobin Lu, Xin (Robert) Luo. (2024) The golden zone of AI’s emotional expression in frontline chatbot service failures. Internet Research. (online avaliable) (SSCI, JCR 1区，IF: 6.773，ABS 3*星，第一作者)
Release time:2024-09-06 Hits:
Translation or Not:no
Pre One:Chen, Q., Jing, Y., Gong, Y., & Tan, J. (2024). Will users fall in love with ChatGPT? a perspective from the triangular theory of love. Journal of Business Research, 186, 114982. (SSCI, JCR 1区，IF:10.969，ABS 3*星，第一作者)
Next One:Qian Chen, Yeming Gong, Mark Keil, Shan Liu, Yaobin Lu. Conceptualization and measurement of voice interaction usability: The development of cooperative principle theory for smart product use. MIS Quarterly (online avaliable) (SSCI A+, UTD24, IS领域TOP 1期刊, IF:7.198, ABS 4*星) （第一作者）
